Director of Water Resources Jeff Carr breaks down what sets a Capital Improvement Plan (CIP) apart from other strategic planning tools and how communities can build one. From stakeholder brainstorming sessions to prioritized project lists, learn how to leverage a CIP for palpable growth. The conversation also covers utility rate studies, explaining how setting the "right rate" not only boosts revenue but can impact eligibility for state and federal grant funding. Listeners walk away with a clear roadmap for moving from reactive infrastructure fixes to proactive planning.