This episode discusses the concept of "dispatch of value, window of operation" and explains how management uses it to justify violating Article 8 of the national agreement. Corey provides several arbitration decisions, and encourages shop stewards to use this knowledge in their grievance process. He also stresses the importance of having proper staffing levels and how management often fails to do so, which leads to the violation of Article 8.
M-01548 The White Pages