Mostly Economics Podcast #7 - Defending Social Security with Nancy Altman


Mostly Economics Podcast #7 - Defending Social Security with Nancy Altman


Social Security has lifted millions of seniors out of poverty, but it's under attack. In our latest episode, Dean Baker sits down with Nancy Altman, who's spent 50 years defending this critical program. Nancy cuts through the political noise to reveal what's really happening: how interference in the Social Security Administration puts our data at risk, why the system is actually incredibly efficient, and how fraud claims are being weaponized to undermine public trust. This isn't just about retirees. Social Security affects every working American, and the threats Nancy and Dean discuss could impact your future benefits. They make the case for why we need to strengthen - not weaken - this essential safety net.

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Episode Transcript
- We have this incredibly bloated financial sector. - It's a phony crisis that it does. They don't have to be cut. - We know how to get out of a great depression. We spend money. If we take a look at the typical worker, they're not doing fine. - Hi, I'm Dean Baker. I'm your host for the podcast, mostly Economics. Today we have on our show Nancy Altman, who's the president of Social Security Works, and someone who I could say has been working on social security issues even longer than I have. Uh, Nancy's work goes back, uh, many, many years, uh, back to the Greenspan Commission in 1982, which was the last, uh, major overhaul of social security. So when it comes to knowing social security, I think very, very few people can claim greater authority to Nancy. So I'm very happy to have Nancy on the show here. - Thank you so much for having me, Dean. - Well, we have a lot to talk about today and, you know, which is both good and bad. 'cause, uh, you and I both feel the same. Social security's a great program, and, uh, unfortunately it's threatened today and perhaps a way it never been before. But to start with, uh, maybe we could just outline, you know, what you see as the major features of Social Security and why, why it's such an important program. - Social Security is really essential for an, um, a society where people get their, they, their, um, essentials through work where everyone works and you need work. There's no uniform, basic income or anything like that, because what social security is, it's insurance against the loss of wages. As I say, as long as you, uh, need your salary or wages to pay for your housing and your food and your clothing and so forth, you need insurance against their loss. You can lose that income if you, um, die leaving young children who are dependent on those benefits. You can lose that income if you become so disabled that you cannot support yourself through work. Or if you have the good fortune to live to very old age, you lose your income if you retire. Social security ensures wages in those three categories. In addition, you can lose your wages if you become unemployed. And we don't think of unemployment insurance as social security, but it was part of the Social Security Act of 1935. And it's the same concept. It's insurance against the loss of wages. And Nina, if I can say one more thing, it is extremely, it is strikingly superior to its private sector counterparts. It's portable from job to job. It's extremely secure. Um, the it's plan sponsor is the federal government, which is not going out of business and, uh, can, can tax and borrow funds and so forth. So it's strikingly superior. It's one shortcoming is that its benefits are too low. - It's, you know, again, you know this of course very well. I mean, it's just remarkable what an amazing success story Social Security has been. So, you know, president Roosevelt support starts this during the depression. And at that time to be elderly pretty much meant to be old. I mean, you're dependent on your family, so if your family could support you, you're okay. But a lot of families, particularly during the Depression, could support their, their aging parents and the poverty rates were through the roof for, for the elderly. And today, I, I haven't looked at the latest numbers, but the poverty rate for people over 65, some around 10%, it's actually a little bit lower than for the rest of the population. So that, that's just an amazing success story there. And as you mentioned, I think a lot of people forget that, uh, social security also, uh, protects people against disability. So you, uh, somewhere around 10, 12 million people get disability from Social Security and then also, um, for children of, sort of, of workers that die young. And, uh, again, it's almost comical. Elon Musk was very upset that you had four year olds getting social security. The rest of us were going, yeah, that's what happens when you, unfortunately they had a parent that died young. That's one of the benefits of social security. But you know, he apparently thought he'd found new evidence of fraud. So yeah, - Exactly. It should just shows his ignorance of the program and the, as important as Social Security is as an anti-poverty program, and it is extremely effective. In fact, when social security was enacted, every statement New Mexico had poor houses. And then those poor houses were people who normally had worked their entire lives, but in old age did not have family. You could support them and literally went to the poor house. But the difference between that and means tested programs is that insurance is to, means tested programs are to alleviate poverty, but what insurance is it prevents you from falling into poverty. So it's, it really is a extremely, Franklin Roosevelt and his colleagues really knew what they were doing when they designed and created this program. - Yeah, no, it's an incredibly important point that, you know, I think is often underappreciated. Well, probably not underappreciate, so unless it's deliberately distorted. So when people talk about social security as, as an entitlement, as a benefit, it is, but the point is people paid for it. So it's just like no one would think that if, if I was paying for, for insurance and my house burned down, that somehow that was a handout. I mean, I, I paid for the insurance. That's, that's what social - Security is, so you didn't get it right. - Yeah, so, so the the attacks on it are just, you know, again, so I I I don't know how much it's confusion versus deliberate misrepresentation because obviously if your intent is to cut or destroy the program, it gets less support if you could portray it as a handout rather than, no, this is the insurance program workers paid into it their whole lives. And yeah, they have every right in the world to expect the benefit for it. - And that's, that is I think, part of the undermining of social security. And, and it's really had, I think, an impact on disability benefits. And that is somehow to make people feel they shouldn't take those benefits. That somehow there's something wrong with those programs when actually it's deferred compensation. You know, people don't feel funny about taking their salaries. So that's their current cash compensation. They, you know, if they get a, um, retirement through, uh, their employer, there's, you know, you're of course you're gonna get that, that's part of your compensation. And social security is the same thing. In fact, until a few decades ago, employers would claim Social Security as a benefit that they provided their workers because they do match the worker contribution dollar for dollar. But we don't see that anymore. But it worker, you know, employers would be smart to take credit for it and to, um, push to improve it. - You have one more point about social security, which obviously you know very well, Nancy, that you know, the, the benefit structure's very progressive, and that's, again, quite explicit. So that, you know, it's based on your average earnings over most of your working life, your best 35 years. And for a lot of people, that is, their whole work might, I mean, at least the years that they credited and you get 90% back of your average earnings on year, you know, the cutoff it 1212. - So yeah, I haven't looked at what it is for this year, but it's something like that. Yes. - Yeah. So you get 90% and ob you know, better or worse, there's a lot of people in that category. So they get 90% of the first 12,000 people work part-time part, they're outta labor force period of time. Disproportionately that's women, you know, they spend more time raising kids. So disproportionate women in that category. But then you get 35% on your next, and again, I'm shooting in the dark here, it's roughly 40,000. You know, we used to know these numbers by harm. Yes. So you get 30, 33% of the next, let's say 40 or 50,000, and then higher incomers, you know, they get 15% of their income above, let's say 60,000. Again, don't take me to town on that, but it's somewhere around there. So it's a very progressive payback structure, which again, we could core with where you have the cutoffs. Should it be higher? Nancy's making the point. It would be good if it were higher. I'd agree with that. You know, but you could talk about all sorts of ways to restructure that. But it's clearly a very bad, very progressive payback structure, which is one of the reasons why it keeps a lot of people, they have low earnings during their working lifetime, but even with their low earnings during their life lifetime, they could still, it still gives them enough to stay out of poverty, which isn't to say it gives them enough to have great lifestyle or anything, but it's enough to keep them outta property. - Yeah. And it's, again, and I think it fits with the insurance concept because, you know, it's sort of beyond behind the veil. You don't know when you're starting out in your career, whether, you know, I mean, you can speculate somebody's has higher education and so forth, likely to make a high salary, but anybody can get hit by a truck and, um, wind up, um, with a disability where they, they just cannot support themselves through work. And therefore having that progressive benefit formula is really beneficial for everyone at the start of your career. You know, and it, - Yeah, yeah, again, that's, that is again, a point that has to be emphasized. 'cause I've come across, I'm sure you have many people that really don't understand that idea of insurance. They go, well, I've, you know, I'm a lawyer. I earn 200,000 a year, you know, which would put you over the top and you know, your payback would be relatively low relative to your two thou 200,000 a year. Because you're at the high end, you're getting, you know, 15% your average pay goals, it's real bad deal for you. Well, maybe they're able to work their whole life as a lawyer and it ends up not being that good a payback. Well, you know, I'm in good health. My health insurance has been a real bad deal for me. So I angry you, - My, my hat's never burned down. So there you go. And I've always had fire insurance - . Yeah, yeah. You know, so, so that's the nature of it being insurance. And you know, as, as you said a moment ago, I mean, yeah, you know, you have a good job. You, you know, it turns out you earn 200,000 a year, your whole working life, so it doesn't give you that good of payback. But there's no guarantee you don't get hit by a truck. You don't get real sick. I, you know, we've all known people that, you know, they're relatively young and they have something that happens to them. And even though they're on a good career track where they would've had high earnings, they don't, because, you know, they, they get sick or they were in an accident, and you know, from the time they're 33, they're barely able to work. Yeah. Maybe not work at all. They're gonna get a better, you know, they'll get a good return on their social security benefits. It's, again, it's important to understand it's insurance. That's the design. We aren't making up words here. It's actually called, you know, uh, social insurance. - Sure. That's yes. Survivors. And in fact, um, one of the stories I I read about that really struck me and that I really like to talk about is social security is disproportionately beneficial to those who've been disadvantaged in the workplace. So people of color, women, lgbtq plus community, but it's actually important for, you know, I like to joke wealthy white men as well, because, um, there was a story that, uh, about a couple did very well, were retired in Florida, had millions of dollars, had a very pleasant lifestyle and so forth, but made one mistake. They happened to put all of their, give all their money to invest to Bernie Madoff. And when they woke up and found out what had happened, they were destitute and they only had their social security. And thank god they had that social security 'cause they would've been on the street. So again, we, it, it, it's insurance. It's there to protect you as, as you and I say, you know, a lot of kinds of insurance. You'd rather, I I'd prefer to pay for disability insurance and never collect disability insurance, but it is there if something were to happen. - Yeah. It's also, and, and again, uh, obviously Nancy knows this very well. I mean, it's incredibly efficient. You made this point out. It's, you know, superior to private plans. I, you know, we've both been in this debate forever. I dunno how many times, you know, I've gone up against the privatizing and go, oh, it's just, you know, 1% a year. If you have a 401k, often they're considerably that often the administrative costs, they're often around one half, even 2% people have analyzed that closely. So you often have a lot of plans where they're very high administrative costs. But what's important to understand, they compare that to the administrative cost for social security, which is less than four tenths of 1% of what it pays out the benefits each year. So they compare the one one 5% for, for their 401k to the four tenths, and they go, eh, it's not that different. That's very misleading. 'cause let's say I put my $10,000 in 401k, they're charging me one, 1.5% each year. So if it's sitting in that 401k for 20 or 30 years, I've paid maybe 25, even 30% of what I'm ultimately gonna get out of that. I've paid that to the company, to the financial company that's administering the 401k. So we aren't just talking about, well, even 1% for 4s, it's more than twice as much. Yeah. But even that's a big difference. But it's actually much more, we're talking about saying it's more than a order of magnitude different, which, you know, to my view, that's one of the big reasons why there's so many people interest in privatizing it, because that's waste. You, oh, I think Doge looking to get rid waste. Well, that's some serious waste. But that waste is income for, for banks, for insurance companies, for, for businesses and financial industry that would love to be able to get their hands on social security funds. So that's, yeah. You know, again, I'm sorry, go ahead. - No, no, I was gonna just agree with you. I mean, that's exactly what I think, um, is going on right now is, you know, as much as, um, George W President Bush back in 2005 sought to privatize Social security and I think security for just that reason, that, so that there could be, um, um, the Wall Street could make, you know, about $1.5 trillion flows through Social Security every year. Wall Street gets none of that. And they would like to get a, a big chunk of that, at least for administration and brokerage fees and so forth. Um, but to George w Bush's credit, he at least had a proposal that he put on the table and went around and talked about, and you and I and others could debate about it and show all the problems with it. And it didn't even get a vote in a Republican held Congress because it was such an unpopular, um, idea and such a bad idea. But what they're doing now is worse, which is all behind closed doors. I mean, you mentioned Doge, Elon Musk's department of supposed to be of government efficiency, but it's really creating enormous amount of waste and inefficient and inefficiency and, um, and opening the door to outright fraud. - Yeah. Just to, to back up, we'll come back to that in a second. I just wanted to, you know, emphasize some of the misleading claims that really, you know, often made, but certainly made by Elon Musk about social security. So one, he's, I don't know what's in his head, so I can't say what he's convinced of, but he constantly talks about the fraud there. And, you know, again, this is one of these things, you know, I mean, it's more general with Doge, of course there's waste, of course there's fraud in the government. You know, it's a huge enterprise. How can you dish out $7 trillion a year and not think there's some fraud? And we do have, you know, the general Account Government Accountability Office, which actually does do that. We have inspector generals at Social Security, at the other agencies that spend careers. They have professionals. They've been looking at this for years and years and years. And you know, in the case of social security, they have looked for fraud. And they know it's very rare. And you might have the data on that. - I do. It's, I mean, you're exactly right. You know, they're running around claiming all this, um, fraud. But this is another way that social security is superior. There's much more fraud in private, um, insurance. You know, the American Academy of Actuaries have done studies about that with very widespread fraud. And a lot of private sector insurance, social security has been audited. It's constantly audited. It's got the Inspector General who again, if the Trump administration were concerned about fraud, I think their first move would not have been to fire the Inspector General whose job it is to be looking for that. Um, and so, but there's also been lots of outside auditors. It's a very heavily audited program. And what they found is that 99.7% of all the payments are accurate in full on time to the right people. And that 0.3%, even that most of that is are, um, payments made in error. So, for example, where information gets is changed, it's reported, but because social security is understaffed, it takes a while to get the information, um, through the systems. And so there may be several months of overpayments, or there could be underpayments as well. They're not fraud, but they're just mistakes. And with respect to overpayments, that money is clawed back as soon as the government realizes it's, um, it was a higher benefit that should have been paid. And in fact, yeah, - I can give you a very example that I, I, I know someone who was getting disability and her situation improved. And she sent, she wrote to Social Security and said, you know, I shouldn't be getting it. I'm able to work now, at least the disability's not preventing me from working. And she continued to get checks for around three months, four months from whatever the, whatever the period of time was. And then they processed it and they said, oh, okay, you have to get that money. Give us the money back. Which she did. You know, so they got the money back. So, you know, so it was - Payment, it may not be a loss to the government, and there tend to be, and this thank this is thanks to the Republicans in Congress, the administration wrongly I think, or, um, uh, Trump administration's probably different, but prior administrations were much more diligent about overpayments than underpayments. Yeah. You know, and that's, to me is, is shouldn't be that way. But, but the point is that the actual fraud, and there is, as you say, in any program this size, there's going to be, there are gonna be attempts. And in fact, even fraud, you know, scam, they, they get your money deposited from supposed to go to your bank account, they switch the bank account or something. Usually people discover that right away. And even though they might not catch the fraudster, they stop the, um, fraudulent payments. So just looking at snapshots doesn't really tell the full story. - Yeah. I remember this, again, I've talked about this in the past, but the Washington Post, and this is the sort of reporting that encourages people to think poorly of social security. They had a big front page story, jumped to two full pages inside about how social security paid out. And I'm forgetting the exact number or something, like two or $3 billion to dead people. And you know, any of us would see that, you know, well we, we have our nose of the numbers, but most people don't. I don't blame them. They have other things to do. They have lives to go, oh my God, they paid out $2 billion for dead people. And then if you read, if you actually read through the piece, it was over, I think five year period and most of it was gotten back, and the percentage of the actual payments, and again, I don't have the number at my fingertip, but it was something like 1000th of 1% of the actual payments. Now, I, I've raised that people and go, well, it should be zero. We'd love it to be zero, but that's not the real world. Well, you know, do you wanna spend 10 billion to catch 2 billion in, in overpayments? Most of which you get back anyhow. You know, that's, anyhow, but that's the sort of thing because, you know, - There's also, and some of this also, people don't understand because Congress, in some sense, the, again, the concerns in Congress are so concerned about fraud, that they have made the program so incredibly complicated that in some cases overpayments are impossible to avoid. Lemme give you just one example, and that is that you, your payment is, the payment people get is for the month before your social security benefit. And to be eligible for that payment, you have to be alive every single day of that month. Now, I think that's wrong. I think if you die on the last day of the month, you should get a prorated benefit. You should get most of the benefit. Um, but you don't. So imagine someone, or you don't, I mean, I'm sure it happens, happens, but think of a case where someone dies on the last day of the month, and then their benefit is to be paid on the first Wednesday of the following month. Well, there might only be a day or two between those two events, and so there's gonna be an overpayment because it, the death hasn't even been reported. That is an overpayment. Now, as the government will find out about that, you know, two days later, and they'll go to the bank account and they'll scoop the money back, or if the bank account's been closed, they'll go to the family, a grieving family and get the money back. But that's one where I would argue there's no way it can be, that's not even, um, an error or careless, it's just you can't get the information that quickly. So just because, and that would be a dead payment, dead person getting a payment because they're dead. - And, and that undoubtedly is the bulk of the, you know, not necessarily the last day of the month, but it's someone. But, but - Something like that where it's, yeah, - Yeah, that's the bulk of the, it was striking. And again, obviously you're totally on top of this Elon Musk and who know, again, I don't, can't speak for what's in his head, but say 20 million, he found a file that has a hundred, what was it, uh, 20 million people over the age of 115 or something. And he's going, oh my God, all these people are getting checks. And you know, again, if he had talked to anyone there, they would've explained to, this is an inactive file. None of them are getting checks. They know they're dead. And the reason why they don't clean it up is it would cost them millions of dollars to clean it up. Congress doesn't wanna give them, you know, so, so they have this file, it, it, it has no consequence for the program. It's not that they're getting checks. So yeah, they have a file with people who are 130 years old if they were alive, but they know they're alive, they're not getting checks. - And in fact, I mean, one, um, thing, I, I mean, that's one thing where, you know, someone, um, is born, gets a number and then dies at age 10 and is never gonna get a benefit. Um, it would be a way, it would really be a misuse of dedicated revenue to be cleaning that up, because there's, it's, IM immaterial that the name, the, the, um, the person has a number. But even more than that, and this again shows Elon Musk and Donald Trump's ignorance that you can have dependence on a, on a, on an earnings record, so that you still need that social security number and that earnings record even after the person has died. I mean, as I was looking at this, you know, the last person to get a Civil War pension, it was five years ago in 2020, and that was because it was a disabled adult daughter of a Civil War veteran who had, um, so, you know, the daughter had been born, um, towards the end of his life and lived a long life. So it, it, again, it's um, this has been very, very heavily audited and the program is extremely efficiently run and accurately run. - So let's talk a little bit about specifically, you know, 'cause obviously we know Elon Musk and Doge have been getting into to the running of social security in a big way. And you wanna say a little bit about what, what the issues have been raised and obvious since a lot of - Them, it's, it's really, and I have a whole theory and we sort of were touching on it, what, what is going on? But the, um, Elon Musk has been looking, he, as soon as the, um, after January 20th, these Doge minions, you know, one as young as 19, the, you know, the, the races who got fired and was brought back. They're, they've been all over the Social Security administration and they, um, they were seeking our most sensitive files. I mean, these are, there is so much they're doing this in every agency, but all of our, we, you know, we have an agreement with the government that we provide, uh, the sensitive information to them for a mission driven purpose. And that is to, um, in the case of social security, to keep our earnings records and our, our family's earnings records and so forth. And in, actually, in the case of disability insurance, if you've even applied for disability insurance, even if you haven't gotten it, you have all your medical records that the Social Security Administration has. It's got a lot of sensitive records. If somebody's in a witness protection program and has to get a new social security numbers, all kinds of information, no one in the history of the program has had access to all of the information, and the only ones who've had access at all, they'd have to have very mission specific purpose. And then they talk about it being sandboxed. So it's, and it's very securely held. It's always been looked at in, in a very secure way. And there'll be, um, and so forth. The, um, January 20th came and the, um, acting commissioner, 'cause of course the, the political commissioner had had left the one, the, um, Martin O'Malley and then Carolyn Colvin. So the acting commissioner was named by Trump, was someone who'd been there for 30 or more over 30 years, was very, um, had been in very high level positions, was kind of the perfect person you'd think of as the acting was not political and so forth. And she was very cooperative, um, until they asked for access to everything, including the source code, so they could rewrite anything in our in. And she, I know her, and I'm sure she was very polite in explaining to them why they could not have that broad access, but if they could explain what they needed, she would provide it for them. And of course, what happened was the next day she was sent an email saying she was no longer the acting commissioner. The person who was the act to be the acting commissioner had, was actually on administrative leave. He was a middle level, um, person at Social Security Administration who'd been leaking information and working with Doge, even though his bosses didn't know that he was doing that. And so he'd been put on administrative leave, he now was the new acting commissioner. He was leapfrogged over about 120 more senior people. His one, um, um, qualification was that he'd give Doge whatever they wanted. And so that's who now has all of that on top of it. And he has acknowledged that he's not calling the shots, the White House. They have hollowed out the agency. They, the, it's, uh, Dean, it's gonna sound crazy, but it's not an exaggeration to say nearly a thousand years of institutional knowledge has walked out the door in the last few weeks or been pushed out the door. People who'd worked there 30, 35, 40 years. And as a result, people who were, um, the top people on cybersecurity, people who maintain the website, all of them gone, the communications people. So now you know how SSA issues doesn't issue press releases anymore. It puts statements on X. That's how the public gets their information from the Social Security Administration, a for-profit platform that has advertisements. I mean, it's just outrageous. But they have, um, decimated the agency. The, um, - If I, if I could just back up because I emphasize a couple things here. Sure. First off, I'll start with that last one because it is, this has happened with a number of agencies and I trust people know X is Elon Musk platform. So here you have government agencies that instead of issuing press releases that are freely available to whoever wants, I mean, to general public, but also obviously to the media, to to, to press. That's what they're designed for. You have to instead go to X. And how they could think that's justified, how they think that can make sense is just mind boggling. I mean, you know, obviously You don't even have to argue it's a conflict of interest. What else can we just call it? But you know, the other point, you know, I think people have to, you know, we're researchers. We, we work with this stuff, you wanna look for fraud, they could give you the d you don't need the person's name. You could, you know, here's, here's, you know, here's the information, here's how we calculate their benefit, you know, whatever it might be. And that's done all the time. You know, and the Social Security administration, the professional staff who have been there, were perfectly willing to tell Elon Musk, okay, you wanna look over a million files? We'll give you the data, but we're not gonna allow you in there. So you have that you could find information, you really have no business finding out. You don't get to know their medical history. You don that. That's not your business. And you don't get to play with it. You know, again, we have to trust them that, you know, I, I've worked 35 years, whatever period, you're not gonna change that. Make it 15 years, you know, you know, - That's right. - I assume they didn't do that, but, you know, there's no way - To know. There's no way to know. And in fact, I was told, I don't know if this is right or not, but I'm afraid it may be that social security has always gotten a clean audit. As I say, it gets audited by outside, um, auditors all the time. And it's always a clean audit. I'm, I'm told that it will never have another clean audit. 'cause they'll have to be an asterisk because for just the reason you're saying that no one knows whether something's been changed. There's no way to, to find out. Um, which is it just, and that's, that's sort of almost the, the most trivial aspect of all this. I mean, they are doing real damage, even if they are, um, you know, even if they had the most benign motives, and I don't believe that they do, but even if they did, it is a complicated system. You to, to make changes, you really have to understand the program because you, it's not just that it's COBOL and the language that, a computer language that they don't know. It's also that these people don't know the program because you have to know what order to put things in. And it may have, um, one change may have another change, um, somewhere else. And they're talking about this another thing that's, uh, there's so much that crazy stuff going on, but they've talked about re updating the whole, um, systems within a few months. That is the experts I talked to that is almost certain to cause problems with cascading effects and could crash the entire system. - Yeah. One of the things, and again, they're mocked for it, but you know, they use this language cobol, which goes back, I think to the sixties, you know, it's a, yeah, - It's - An ancient, can make fun of them for that. But there's there, there's a logic to that. And it, it's simply that because it has been used for so long and on such a large scale, we know there are no bugs in it. - Exactly. - And, you know, we get the, he calls 'em super high iq, I maybe give him an IQ does, I don't know. But you know, that, you know, , we get the Doge boys in there and maybe they are very smart. I have no idea. But you know, when you put in a new system there, the idea, it's gonna run perfectly and there won't be serious bugs. I mean, it'd be great if that were true, but know there are a lot of very smart people that try working on changing the program before, and they all backed away because they realized they, they couldn't do it. So, - And they, and there's no reason to update it. The, the, the concerns are there are fewer and fewer people who know cobol and they're, they're, you know, they charge, they, they're expensive because there are so few of them. Um, but it, it's a system that works. And, you know, I, I was reading about sort of this idea that, oh, the cool kids, you know, it's not the, uh, program the cool kids know. Well, it's, as you say, it's a program that is operated for so long. It's, it's, the bugs are gone. And if you have any kind of new system, they're gonna be putting bugs in and it's gonna be cascading, um, problems because they don't know the, they, they don't understand the program, and they're not taking the time if you were gonna do this. And they, they do it with little pieces of it. They have been updating the system and you do little pieces and you test them, and you have redundancies, and you make sure before you turn one off and turn the other on that it's not that it's going to produce the right results. You can't do that in a few months. That takes years. And that's just that they're also making all kinds of changes. And again, this is, I think because of the fraud on what you can do on the phone, because they claim there's fraud where there's not fraud. And it's just creating chaos and it's creating the opportunity for scammers to come in and, um, prey on a population seniors who are disproportionately or subject to scams. - Yeah. The phone issue was, you know, they, they said that, and I think they backtracked on this, but people wouldn't be able to set up their, or change their, uh, direct deposit over the phone. And of course, a lot of, almost by definition we're talking about people, we're talking about disabled people, many of those people will have trouble working on the internet, and there's - More fraud on the internet. I mean, that's the, - Yeah, no, and, and, yeah, exactly. This is what I was gonna get to. Elon Musk was running around saying that 40% of the phone calls are fraudsters. - Oh, yeah. - And, and what the actual statistics was, 40% of the fraud is done over the phone. - Exactly. - Which is like, you know, like totally opposite. I dunno what that's like one in a, one in - One in 3,100 phone calls. - So, yeah. So it just, you know, again, you just go like, he gets this number that, you know, obviously he wanted to say it. I'm sure Elon Musk could figure out if we sat him down and explained, oh, it's, you know, 40% of the fraud, not 40% of the phone calls. But yeah, he just totally misrepresented it. And as a result of that, he's proposing his policy. That'd be an incredible inconvenience for, you know, hundreds of thousands, maybe millions of people. Millions. - No, and because they were also saying that you couldn't, you had to come in, um, when you're filing a claim, you really had to file it in person or over the internet. Again, in person. They're, first of all, over the internet, especially in rural areas, there are a lot of people who don't have broadband. And the field offices could be mile, you know, hour and hours drive, drive away, and they're talking about closing the field offices. So it's, it's this sort of Orwellian stuff where they say, okay, people who work in the field offices cannot work remotely. They have to go into the field offices, but by the way, we're gonna cancel. We're gonna close all the field offices, offices, they've already closed regional offices. They've created chaos. Where the employees themselves don't know, they find out about these changes the same way the public does. And the public starts calling, and they don't have answers because it hasn't been vetted. They haven't been trained. They, the policies haven't even really been very well thought through. And so they keep reversing them. I mean, it's really, um, as I say, the most benign is that they're incompetent. But unfortunately, I think they're really trying to undermine the system. So you take your pick, is that, yeah, - It sure seems that way. You know, again, the abuse of the workers. So, you know, again, they talk about these people, like, you know, they're living high on the hard, you know, I, you know, we both don't make people work in social security. You can make comfortable living. You're not getting rich there. You know, most of the people could get much more money in the private sector, but they, they're, they're there, they're serving the public. They understand what they're doing. And, you know, here's Musk comes in and he just treats 'em like shit. You know, like, oh, you know, that was the policy. Today, it's a different policy. Oh, tomorrow it's a different one. You know, and it's just, - And it's demeaning and it's, and it's the, you know, go get a real job basically, even though these, these jobs are so hard and really, um, not well compensated. And, but people do it because they believe in the mission and they believe in public service, but they're, you're right. It's, it's just horrible. And on top of it, they never know. They don't know from day to day what's gonna happen. You know, they're said, okay, fork in the road. Okay. You know, there's the carrot of you can, um, retire early, or you can leave and take, get a lump sum payment, but the stick is, if you don't, you're probably gonna be fired. And those are starting now we're in this phase two where they're huge number. So you've got an agency that is, uh, was already at a 50 year low and is now, um, they're talking about getting rid of about 15% more. So it's understaffed, overworked, and it's just spiraling downward. And it's really, I mean, 50 year low is actually an understatement because what happened 50 years ago was the enactment of SSI. And so before SSSI, the administration was, was the social security program. So it's, I think it's basically probably the lowest it's ever been. Certainly, - Just to be clear for people, SSI is supplemental security income. So it's it's an add on. It's not part of the regular Social security program. Exactly. So that is a means tested program. And actually for that reason, it requires a lot of administrative staff that you don't need for Social security, the, the disability part of Social security and social security itself, because that's not means tested. It's you have an earnings record. Exactly. You know, they, they don't have to go out and check your income. - And of course, again, because it's, uh, it's a kind of demonized program, even though it's a really important program, there are all kinds of, you know, you have to bring your pay stubs in every month to show you what you've earned. And if your family gives you groceries, you have to report that. I mean, it's ki so that it, the supplemental security income represents about 5% of all the benefits that go out. 95% are for social security, yet it's something like 40% of the administrative expenses or SSI expenses. So again, it gives you a sense of how much resources are devoted to administering that program. - Let me get to something I'm sure is about that use scares me to death, uh, bad term. Um, the, the use of the Social Security death files in an immigration. Yes. I, I, you, you know more about than I do. I'm sure this one really scared me. - Yes. So despite what the richest man in the world, Elon Musk, and at the moment, the most powerful man in the world, Donald Trump will spout about all these dead people getting benefits. You know, I mean, I can't believe that Donald Trump on a, a joint session to Congress that was broadcast nationwide, spent minutes talking about just lies, about all these people getting benefits, actually, because social, the Congress breezed down the nexts of SSA to make sure that there aren't overpayments. They are extreme. This administration is ex has always been extremely diligent in making sure that payments of people who've died terminate immediately. So it used to be funeral homes and families that reported there was a lump sum death benefit that was put in, in the 1950s part. The idea was to pay, um, funeral costs, but it was also d an incentive for people to report when, right away, when someone, um, a beneficiary had died, they spend millions of dollars. The Social Security Administration spends millions of dollars every year, all 50 states have what are called electronic death registries. So when the death is reported, it's immediately checked out and the, um, the information's immediately transmitted to the Social Security Administration and benefits are, are terminated immediately. So it's actually, they're extremely quick about catching that. And actually, there's a problem where sometimes they make a mistake and someone who's alive, um, is recorded. It could be that in the funeral home, the person's filling it out, you know, a spouse or someone who's upset, misunderstands and fills out their own name or their own social security number, you know, where it's supposed to be the deceased persons or something. So a person who's living gets on, um, is reported as dead. And that is devastating. That it is hard to underestimate how catastrophic, I wouldn't wish that on my, you know, worst enemy. It's a, because what happens is not only are your benefits, um, canceled and your Medicare, if you're getting health insurance, so you have no health insurance, but that even though that, um, um, death Master filed, there's supposed to be caveats and so forth, they, they are used by banks and others. And so your, your banks are closed, your credit cards, your your houses, um, is, uh, put up for sale. I mean, all kinds of things. And it can take, you can get in these endless loops of trying to correct it. There was a, a case, there's actually a class action against Social Security now because a woman was put on, um, inadvertently was reported as dead. And she, it took her months and months and months and months to correct it. And within seven months of that having happened, she died. And her family believes that a lot of it is because of the stress and the horror. I mean, again, can you imagine you have no health insurance, you have nothing, you can't, so - This is actually what I want to highlight. You know, that, uh, Musk, actually, I forget the number. I believe it was 6,000 people. - 6,000, that's right. And that's gonna just do the beginning. - Yeah. And you know, so they, they recorded them as dead. So as they understand it, and who knows that they're accurate, but they're saying they had identified 6,000 people who aren't here legally. And again, we dunno what standard they're applying. They had them classified as dead, which means that, you know, they can't work, they can't have a bank account, they can't use a credit card if they own property, if they own a house, they lose it. You know, they - Lose their health insurance, they lose everything. And in fact, the thing that's so crazy about the concept, this is to get them to, to, um, um, self deport, is that you couldn't even do that. You can't buy a plane ticket. You can't, um, get a visa for, you know, if you're, if the world thinks you're dead, you cannot do any of that because it would be viewed as fraudulent. But what the fraudulence is putting someone on the death master file when you know they're not dead. It's, it's really cruel and horrible. And, and it's, it's part of this administration, which is, I think cruelty is part of the game. - And again, just to be clear, we don't even know, I mean, we saw how careless they've been in sending people, uh, prison in El Salvador. They have not, these people haven't had a trial. They haven't gone through a legal process. It's just however the names came to Elon Musk or whoever's calling the shots there, you know, it was Stein. They've decided these people should leave the country and they're reporting them as dead. Now, they could be US citizens for all we know. For all they know. They, - Well, they could be enemies of the, and I, you know, they could be, you know, they're not, probably not gonna do it to Liz Cheney 'cause she's too well known. But you could imagine they could do it to, um, people they don't like, or people who've registered Democratic or, you know, who knows how they might, and again, you've got these young guys, you know, they might say, Hey, let's, let's do every fifth person. I mean, how would we ever know? And, um, yeah, no, - It's a very, very similar, - And for that matter, that would be the worst, putting them on the Death Master file. But as you said, they could wipe out your earnings record. They could say, um, you don't have, um, quarters of coverage. You don't, you're not eligible for your, the benefits you've earned. So this is, and there is no oversight. Congress is completely silent. We don't know what these people are doing. And that's what's, that's, I mean, there are many scarier things. The the idea of any of us could be picked up on the street and find ourselves in El Salvador. I mean, how, you know, that could happen. How, I mean, we, you know, people probably saw what the, that Tuft student, um, who was surrounded by all these men in black and whisked away. I mean, she could have been whisked away to El Salvador, and what was she supposed to do at that point? Yeah. So it's, that of course is much more serious. But that doesn't minimize the idea that they can just, um, undermine say, Hey, I don't like the way you look. You're not getting social security even though you've worked your whole life for it. - And, and that's exactly why these files had always been very tightly held by professional staff. And that's why, you know, you know the Biden, you know, they have all these crazy stories about Biden was doing this and Obama was doing that. No, no. None of them ever tried. And if they did try, probably have heard about it. But if they did try, professional staff would've said no. And if they for some reason have persisted, I'm sure they would've contacted members of Congress who would've stepped in and said, no, you can't do that. In this case, you know, the Republicans of Congress, and obviously they control the House and Senate. They're like, we didn't see anything okay. By us. Whatever. Yeah, - No, and it's, um, it's really unbelievable. Um, what's going on. And then in fact, you can, there has a, is a lawsuit that has been brought, um, by a number of the unions against, um, the, against Social Security administration against Elon Musk and so forth. And there was, there have been what are called declarations. There's sort of like depositions or, and there have been some whistleblowers too who have come forward and they're really chilling reading, but it's, um, and it's online so anyone can read it. But there was, I mentioned Michelle King, the acting commissioner who'd been named by um, Donald Trump, but was fired when she wouldn't give them, or was replaced when she wouldn't give them access to all of this data. Her chief of staff filed what's called a declaration in great detail about all of this. And one of the things she said that really got me was that the data's always been held very securely. It's gotta be seen on site in certain kinds of very controlled, um, environments. But the Doge people took it off site and they were looking at an OPM, they have no idea who was, who had a, who was legitimately had access. Somebody walking by could look at it. I mean, it's, and again, a lot of this is, some of this is national security stuff. If someone has, um, defected to this country and gotten a new identity that that's data you don't want loosely, um, you know, others to be able to hack into it. And there, so the good news is there was a lawsuit and the, um, plaintiffs got a temporary restraining order and have just gotten a preliminary injunction. But of course, Elon Musk and Donald Trump, it's not like they're so, uh, um, sensitive to the rule of law and, and, uh, the understanding of checks and balances. And so I'm quite concerned that they're circumventing it because a lot of the Doge people are being embedded. The, the, the, um, the, what the court said was that, that the Doge people could not, um, have access to any of this information. And to the extent they already had, they had to delete it. Um, but it's hard to know whether they're really doing what they're supposed to be doing. - Lemme just mention something. I don't usually give financial advice, but I'll get some financial advice here. Um, people should, if you don't already have a copy of your Social Security earnings record, get one, get a hard copy, keep it somewhere secure, make two copies of it. Because again, we should, you know, we should hope that they keep your records intact. They've done that for, you know, the program's entire existence. But that's not unfortunately something we could take for granted at this point. - And it's, it, I, I a hundred percent agree with that. And one of the things that really angers me is that the law requires that those statements be mailed to everyone age 25 and older every year. And they're, that is the law. That's, that is not discretionary. That is a requirement of the law. But during the George W. Bush years, the commissioner at that time claiming they didn't have the money for it, stopped the mailing. Even though there are a lot of other things they could have stopped continuing disability reviews. There are all kinds of things they could have stopped, but they chose to stop that. And even democratic administrations have not restored it. And that's unfortunate. But, um, you still can get that either by going online or you can write and, and get the record. And I agree that, and the other advice I would give to people is political advice, which is to call your members of Congress, your senators and your representative. And I would call them every day and demand that there be some oversight of Elon Musk, so we know what he's doing. - We should probably, uh, cut this off there. But thanks a lot for coming on. And you know, this is, you know, both of us obviously think it's incredibly important program and you know, it's really crucial that we protect and preserve it. So absolutely. Thanks for coming out - And expand. And expand. A big expand. - Yeah, we'll come to that in the next show. Let's, let's hope we have a time to seriously talk about Hispanic. - Thank you so much for having me. - If you like what you just saw, please help us out by liking us and subscribing. Thank - You.