Episode 101: What Happens If We “Explore the No” in a Sales Conversation? With Marla Mattenson


Episode 101: What Happens If We “Explore the No” in a Sales Conversation? With Marla Mattenson


Many of us have seen sales programs that teach the salesperson to drive the customer fast and hard to a “yes.” That method often sows seeds of resentment and bitterness that creates a problematic situation down the road when working with a client. There is a much better way to sell that honors you and the customer and takes into consideration your customer's decision-making style – and we're walking through it!

In this episode, Hannah Chapman, CFP, APMA, CRPC talks about a healthier approach to sales with Marla Mattenson, an internationally-recognized speaker and expert working with thought leaders in sales, business, and love, and the founder of the Ethical Sales Institute.

Over the course of her 20+ year career, Marla has helped thousands of people deepen their intimate connections including Academy Award-winning actors, producers and directors, NBA players and coaches, Grammy Award-winning artists, and millionaire entrepreneurs. Marla's advice has appeared in The New York Times, Forbes, Oprah, NBC, ABC, CBS, and Entrepreneur to name a few.

Learn about:

  • Why your sales goal is not to drive to a “yes”

  • The brave question that will bring clarity

  • How Human Design helps you hold space for the way others make decision

  • How different HD authority types make purchasing decisions

  • How to involve a partner in the decision making process

  • Why your sales process should reflect the way you do business – with trust and integrity

  • When you may need to walk away from making the sale

Marla is giving a free resource on her website, “From Freakout to Freedom,” at the link here: https://ethicalsalesinstitute.com/polyvagal-training/

Connect with Marla here:

Instagram: @marla.mattenson

Facebook: Marla Mattenson

LinkedIn: Marla Mattenson

Ethical Sales Institute Website: ethicalsales.org

The Intimacy Experts Website: theintimacyexperts.org

And connect with Hannah here:

X² Wealth Planning Website: https://x2wealthplanning.com/

Instagram: https://www.instagram.com/hannah.chapman.cfp

Facebook: https://www.facebook.com/hannahchapmanfinancialadvisor/

LinkedIn: https://www.linkedin.com/in/hannahrchapman/

Expansive CEO Website: https://expansiveceo.com/freegift

Contact Me